February 17, 2021 | Viral | No Comments
Everyone loves a bit of insider intel.
But some customers were left freaked out after a franchise McDonald’s in Liverpool showed how they track drive-thru orders.
McDonald’s in Formby, Liverpool went viral after they released a video on TikTok showing how they take photos of customers at the drive-thru in order to track their orders.
Some people were left mortified – and joked they’ll need to start putting makeup on – while others realised that this meant employees could see that they didn’t really have ‘kids in the back’ who they were ordering extra food for.
The video has racked up more than 300,000 views.
It begins with a photo of the order screen, as the caption in the video asks: “Have you ever wondered how we know which order is yours?”
It then pans to their CCTV system, where they explain: “We have cameras that take a picture of your car and that’s how we know which order is yours.”
The viral video ends with the ‘customer’ waiting for their order at the window.
The video has racked up more than 47,000 likes and more than 1,000 comments since being shared.
It’s important to note that stores over the country can track orders in different ways – so you might not have been papped while picking up your Big Mac.
But the TikTok left people open-mouthed – and many pledged to make an effort before visiting again.
One viewer joked: “FFS I’m going to make more effort when I visit the drive-thru next time.”
Another said: “I’m going to be so anxious now I know I’m being recorded when I go through the drive-thru,” to which one customer replied: “It’s literally anxiety inducing haha.”
A third complained: “Pretending we have kids in the back so we can order more food doesn’t work.”
“I’m mortified, can you imagine them watching us?”
The store in Liverpool has published numerous videos since joining TikTok, where they post food hacks, behind-the-scenes insights and employee secrets.
Another video recently showed the little-known ‘points’ system used in the kitchen at some stores to calculate the value of meals.