Tag Archive : Mcdonalds

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Everyone loves a bit of insider intel.

But some customers were left freaked out after a franchise McDonald’s in Liverpool showed how they track drive-thru orders.

McDonald’s in Formby, Liverpool went viral after they released a video on TikTok showing how they take photos of customers at the drive-thru in order to track their orders.

Some people were left mortified – and joked they’ll need to start putting makeup on – while others realised that this meant employees could see that they didn’t really have ‘kids in the back’ who they were ordering extra food for.

The video has racked up more than 300,000 views.

It begins with a photo of the order screen, as the caption in the video asks: “Have you ever wondered how we know which order is yours?”

CCTV screen showing a McDonald's customer ordering
The video has gone viral (Image: tiktok.com)
A picture of the McDonald's menu on the till
The system helps staff track orders (Image: tiktok.com)

It then pans to  their CCTV system, where they explain: “We have cameras that take a picture of your car and that’s how we know which order is yours.”

The viral video ends with the ‘customer’ waiting for their order at the window. 

The video has racked up more than 47,000 likes and more than 1,000 comments since being shared.

It’s important to note that stores over the country can track orders in different ways – so you might not have been papped while picking up your Big Mac.

CCTV screen showing a customer
Some customers were left open-mouthed (Image: tiktok.com)

But the TikTok left people open-mouthed – and many pledged to make an effort before visiting again.

One viewer joked: “FFS I’m going to make more effort when I visit the drive-thru next time.”

Another said: “I’m going to be so anxious now I know I’m being recorded when I go through the drive-thru,” to which one customer replied: “It’s literally anxiety inducing haha.”

A third complained: “Pretending we have kids in the back so we can order more food doesn’t work.”

A fourth moaned: “I am never ever going back to a drive thru again.

“I’m mortified, can you imagine them watching us?”

The store in Liverpool has published numerous videos since joining TikTok, where they post food hacks, behind-the-scenes insights and employee secrets.

Another video recently showed the little-known ‘points’ system used in the kitchen at some stores to calculate the value of meals.


Though it has been a tough year, some people have still managed to spread joy despite these uncertain times

Videos of a McDonald’s employee dancing while holding up a drive-thru sign in Bangsar recently went viral. They were posted on a Facebook group and shared 5,800 times.

A netizen saw the worker dancing by himself on a road divider and decided to record clips of him demonstrating his killer dance ‘routine’.

As his co-workers looked on, he gyrated around a traffic pole during his dance

He entertained his colleagues and motorists near the road, busting out dance moves that would put us all to shame.



Mulai, 5 Oktober 2020, McDonald’s membawakan menu terbaru yang pasti akan menggamit selera semua

Gula Melaka semestinya menjadi favourite bila makan kuih-muih tradisional seperti onde-onde dan kuih lopes? Sekarang, nikmati gula Melaka bersama Oreo McFlurry!

Siapa tak suka gula Melaka? Bayangkan makan dengan Oreo crumbs, emmmmm yummy. Gabungan vanila aiskrim, gula melaka dan Oreo memang mantap dan padu!

Selain itu, McD juga perkenalkan 3 burger baru yang lazat. Antaranya, Beef burger dengan sos honey mustard, Smoky grilled beef dan Quarter pounder with cheese

Kenikmatan juicy beef burger yang disajikan dengan sos honey mustard yang baru sungguh menguji kesabaran. Confirm lepas makan tu, puas berkali-kali ganda!

Tak puas lagi? Nah, lengkapkan meal anda dengan desserts Pai Blueberry Cream Cheese

Kesemua menu baru ini boleh didapati di semua cawangan McD. Untuk maklumat lanjut, klik sini.


A fight broke out between a customer and several McDonald’s drive-thru employees in Rawang after a misunderstanding occurred regarding the customer’s payment method

video of the incident has since gone viral on social media, showing a brawl between several men and employees at a McDonald’s drive-thru window that occurred around 7.30pm on Sunday, 22 September.

Police are currently investigating the fight after receiving police reports from both sides claiming that they were assaulted.

Gombak district police chief ACP Arifai Tarawe said the 41-year-old customer made a police report right after the incident, saying that he was unsatisfied with the McDonald’s employee

According to Berita Harian, the customer got angry when the employee made payment for his order by payWave without his permission.

“The victim also claims that the operator at the counter raised his voice, spoke rudely to him, and made him wait too long,”said the police chief in a statement on Wednesday, 30 September.

“A fight broke out between them before another man came to punch the victim in the left temple and forcefully grabbed his armband.”

Pelanggan yang Dihormati,Sila rujuk kepada kenyataan dari McDonald’s Malaysia mengenai kejadian di restoran Pandu-Lalu…

Posted by McDonald's on Rabu, 30 September 2020
Bergaduh di Drive Thru McDonald's Rawang

Apa kes ni bergaduh dekat drive thru ni? Mesti beli set happy meal tapi tak dapat toys ni ?Lokasi : McDonald's Rawang#inforoadblock

Posted by Info Roadblock JPJ/POLIS on Selasa, 29 September 2020


Last year, McDonald’s Malaysia embraced the nickname Malaysians affectionately bestowed upon them, ‘Mekdi’, by displaying it loudly and proudly at their very first local outlet in Bukit Bintang.

Recently, they decided to take their patriotism game up a notch by allowing Malaysians to choose 16 other outlets, in which will also bear the significant byname.

In conjunction with Merdeka and Malaysia Day, McDonald’s has announced the 16 lucky stores that will wear a ‘Mekdi’ emblem as a badge of honour awarded by Malaysians.

The word ‘Mekdi’ stems from how Malaysians pronounce McDonald’s shortened name, McD, which is glorious considering our tendency to create our own localised terminology, just like how we address our Independence Day, or Hari Kemerdekaan simply as ‘Merdeka’, which means free or independent in Malay.

“Fondly known to Malaysians as Mekdi, McDonald’s has become the brand it is today because of the unwavering support of our customers. The Mekdi name created a lot of excitement last year when we first revealed the signage at our iconic Bukit Bintang restaurant, and this showed how Mekdi truly resonated with Malaysians from all walks of life. So this year, we wanted to pay tribute to more Malaysians across the country by turning their favourite McDonald’s into a Mekdi as well,” said Hajjah Melati Abdul Hai, the Vice President and Chief Marketing Officers of McDonald’s Malaysia.

But that’s not all!

Of course, with Malaysians come good food, and McDonald’s is no stranger to that.

McDonald’s Malaysia has also introduced a new twist to their fragrant and delicious Nasi Lemak McD. They’re now serving it with a Rendang Ayam option!

Customers can now also choose to have their Nasi Lemak McD with either a Spicy Chicken McDeluxe Cutlet or a Grilled Chicken Burger (GCB) Cutlet

Their dessert menu is also getting a local-flavour infusion with their all new McFlurry Cendol, which features delicious gula melaka, coconut bits, creamy vanilla soft-serve and cendol jelly.

Other exciting Malaysia-inspired desserts such as the Corn Pie and the cendol-flavoured ice cream are also making a comeback!


McDonald’s Just Released Happy Meal Pokemon Toys

December 13, 2019 | News | No Comments

The McDonald’s Malaysia Facebook page has just announced the launch of their latest Happy Meal toy collection, Pokemon!

McDonald’s wrote, “Bring your favourite Pokemon out for battle with these exclusive Pokemon toys! Catch ’em all for FREE with each purchase of a Happy Meal from the 5th of December to the 1st of January. Only at McDonald’s!”

90’s babies can expect multiple Pikachu toys alongside an Eevee toy and Rowlet, Litten and Popplio toys – though not all of them will be available at the same time. Here’s the schedule avid Pokemon enthusiasts can follow:

Starting 5th of December: Attack! Eevee Swift and Pikachu Double Spinner

Starting 12th of December: Rotate Rowlet! Razor Leaf! and Pikachu Pokeball Catch

Starting 19th of December: Watch Out! Litten Flamethrower and Pikachu Attack Roller

Starting 26th of December: Jump Out Popplio! Water Jet! and Go Pikachu! Thunderbolt Attack!

They’re in ridiculously high demand, so grab yours before they’re out of stock.

McDonald’s Malaysia’s posting has since garnered over 236 shares, which means there may be 236 people out there who already have their hands on one, not to mention those who didn’t share the posting who may want to keep it a secret.


MCDONALD’S Malaysia menukar papan tanda restorannya di Bukit Bintang kepada Mekdi, slanga tempatan bagi singkatan perkataan McD.

Cawangan berkenaan juga adalah restoran McDonald’s yang pertama di Malaysia dan dibuka pada 1982.

Naib Presiden dan Ketua Pegawai Pemasarannya, Melati Abdul Hai berkata, nama Mekdi akan digunakan untuk tempoh sementara sempena sambutan Hari Kebangsaan dan Hari Malaysia.

“Sepanjang 37 tahun, rakyat Malaysia telah membantu membangunkan jenama McDonald’s Malaysia seperti yang dikenali hari ini.

“Sebagai tanda penghargaan atas sokongan berterusan pelanggan, kami telah memutuskan untuk menerima pakai nama panggilan mesra Mekdi yang diberikan kepada kami, di mana ia kini sinonim dengan jenama McDonald’s,” katanya dalam kenyataan di Kuala Lumpur, hari ini.

Menurutnya, sempena meraikan Bulan Kebangsaan, McDonald’s Malaysia menyambut segala yang berkaitan Malaysia dengan memperkenalkan Nasi Lemak McD, hidangan kegemaran ramai rakyat Malaysia dalam versinya tersendiri.

Malah, menyedari populariti nasi lemak di kalangan rakyat Malaysia, McDonald’s Malaysia juga memulakan petisyen di seluruh negara di laman web Change.org supaya nasi lemak diiktiraf secara rasmi sebagai hidangan kebangsaan Malaysia, dengan sasaran mengumpul 1 juta tandatangan menjelang Hari Malaysia pada 16 September nanti.

-Harian Metro

The ‘Special Remark’ section of a food delivery order can be a delightful place.In the past, customers have made cheeky requests from food delivery riders, some of which were actually fulfilled from time to time.

Take, for example, when local YouTuber AnimaJinx asked for “a handsome guy”… and McDelivery delivered: 

And that one time this guy asked McDonald’s to give him “the most chilli sauce in Malaysia” and they sent an entire plastic bag full of chilli sauce packets:

While most of these amusing encounters are of the “layan je” variety, the latest delivery story to have gone viral shows a McDelivery rider who went above and beyond to fulfill a sick customer’s request

In the “Special Instructions” section of his order (below), Twitter user @amirulizarin wrote, “Hello bro, if you don’t mind please help me buy some Panadol. I’ll pay you later. Thanks.”

To his surprise, he was touched to find that the rider actually read his remark and had included a packet of Panadol along with his order.

The heartwarming encounter was widely shared on Twitter, where it has already amassed close to 29k retweets and messages of praise from Malaysians:

It may be a simple gesture, but this story certainly gives us the fuzzies. We appreciate you, abang and kakak riders!


McDonalds Released New Cempedak McFlurry

July 25, 2019 | Food | No Comments

McDonald’s Malaysia just recently introduced their Cempedak McFlurry and we are excited AF! You can satisfy your taste buds for only RM6 as you devour the cempedak goodness which goes oh-so-well with the creamy soft serve.

Not only that but this soft serve will satiate your taste buds as well as excite them when you chew into the sneaky bits of cempedak that are mixed in.

That said, it was a tad bit sweet but that didn’t stop me from finishing the whole cup. I don’t regret it! ?

To be brutally honest, we wondered if the delicious local delight would complement that classic McD soft serve and fortunately, they went perfectly together. It was a match made in heaven! 

Well, you’ll be glad to know that the new item has been available since 23rd July 2019 in McD outlets all over Malaysia. So, you can get your hands on Cempedak Mcflurry at your nearest McD outlet! 


In conjunction with the launch of McDonald’s Malaysia new Portuguese Chicken Burger, the fast food chain will be launching a new Augmented Reality game called “Catching Nonando” this Thursday, 4th July 2019.

In the game, customers would need to catch as many Nonando Chickens as they can in 60 seconds to collect points. Those points can be used to redeem discounts on the Portuguese Chicken Burger depending on the number of Nonandos they catch!

Furthermore, there will be a nationwide leader board that tracks the top players. The first-place winner AKA the one with the highest points, will get to walk away with up to 50,000 Air Asia BIG Points.

Link to the game will be available on McDonald’s Malaysia official website as well as Facebook page on 4th July. To play the game, all you need to do is click on the link and start playing!

The new Portuguese Chicken Burger features a juicy fried chicken patty, dipped in a unique piri-piri sauce, served with a bed of mixed vegetables and fresh lettuce, all sandwiched between a brand new chilli flake bun.

“Over the years, we’ve taken our customers on exciting taste adventures to countries such as Brazil, Mexico, Korea and Thailand, by infusing their unique flavours into our menu items here in Malaysia through our ‘Discover the World’ campaign,” says Eugene Lee, Marketing Director of McDonald’s Malaysia.

“When it comes to innovative menu items, McDonald’s always strives to delight and surprise customers with new explosive flavours and this burger will definitely offer a taste experience that is unlike anything we have introduced before.”

The Portuguese Chicken Burger set meal is served with French Fries and either a Fanta Grape McFreeze or regular coke. The set meal is priced from RM16.99 and it will be available in all McDonald’s Malaysia outlets for a limited time only and while stock last.